1. Information We Collect

a) Personal Information

We may collect the following personal details when you create an account or place an order:

  • Full Name

  • Email Address

  • Mobile Number

  • Billing & Shipping Address

  • Order & Delivery Information

b) Non-Personal Information

We may also collect non-identifiable information such as:

  • IP Address

  • Browser Type

  • Device Information

  • Website usage analytics

c) Payment Information

We do not store or access your payment card/UPI details.
All payments are processed securely through trusted third-party payment gateways (e.g., Razorpay, Paytm, UPI, etc.).

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders

  • Provide customer support

  • Send order updates, invoices, and notifications

  • Improve website performance and user experience

  • Prevent fraud and ensure security

  • Comply with legal requirements

3. Cookies

We use cookies to enhance your browsing experience.
Cookies help us:

  • Remember your preferences

  • Improve website functionality

  • Analyze site performance

You can disable cookies through your browser settings if you prefer.

4. Sharing of Information

We do not sell or rent your personal information to any third party.
However, we may share information with:

  • Delivery & Courier partners

  • Payment Gateway providers

  • Legal authorities, only if required by law

All partners are required to maintain confidentiality and use your data only for the intended purpose.

5. Data Security

We take data protection seriously.
Your information is secured using:

  • Encrypted connections (HTTPS)

  • Secure servers

  • Restricted data access

  • Regular security audits

However, no method of online transmission is 100% secure.

6. Your Rights

You have the right to:

  • Access your personal information

  • Request correction of incorrect details

  • Request deletion of your account/data (where legally allowed)

  • Opt-out of marketing communications

To exercise these rights, contact us at [your support email].

7. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of these external sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
All updates will be posted on this page with a revised “Last Updated” date.

9. Contact Us

For any queries regarding this Privacy Policy or data protection, contact us:

KANHI RAM DATA RAM & BROS (KRDRBROS)
Website: krdrbros.com
Email: kanhiramdatarambrothers@gmail.com